Security built into Atlas.

Atlas combines access controls, data protection, operational review and a controlled release process for customer work.

Last updated 28 August 2026

Core safeguards.

Organisation boundaries

Customer workspaces are separated through application and data-access controls.

Authentication and access

Authentication, role-based permissions and supported multi-factor controls restrict access.

Encryption

Customer data is encrypted in transit and at rest within the services used to provide Atlas.

Auditability

Relevant administrative and product actions are recorded to support review and investigation.

Change management

Code and production changes are reviewed, tested and released through controlled workflows.

Incident response

Operational issues are assessed, contained and communicated according to their impact.

AI service boundaries

Approved model services operate inside the feature, workspace-permission and customer-configuration boundaries used to provide Atlas.

Customer-data use

Pimlico does not use customer content to train a shared foundation model for other customers.

Service-specific evidence

Architecture, providers and controls can vary with the customer configuration. The Trust Centre states the current public position, and additional evidence is available through procurement review.

Visit the Trust Centre Review AI trust and data controls

Report a security issue

Send a clear description, affected URL or account context, and safe reproduction details. Do not include customer data or credentials in the first message.

contact@pimlicosolutions.com