PlayCity terminates BGG Technologies’ slot-hall licence after inspection refusal

Ukraine’s PlayCity on 29 October terminated BGG Technologies Ukraine LLC’s licence to organise and conduct gambling in slot-machine halls. Decision No. 459-R says the operator refused to allow PlayCity’s authorised officials to carry out a planned inspection. The inspection was ordered on 30 September under Order No. 126-OD, while an Act dated 12 October recorded the refusal.

The decision concerns BGG Technologies Ukraine, company code 43350359, trading under the WINBOSS slot-machine brand. Its licence was originally issued under a 25 October 2021 decision by PlayCity’s predecessor, the Commission for Regulation of Gambling and Lotteries (KRAIL), and was later amended. Acting PlayCity head Oleksii Tomashuk signed the decision.

For compliance teams, the operative measure is licence termination rather than a monetary penalty. The decision took effect on the day it was adopted, with no transition period stated. Its stated ground is the refusal to permit the inspection, rather than a reported finding about the condition of the halls, gaming machines or customer controls.

The refusal was the stated breach

PlayCity relied on point 7 of part one of article 8 and point 4 of part one of article 51 of Ukraine’s law on state regulation of gambling, as well as the Administrative Procedure Law and the regulation governing PlayCity under Cabinet Resolution No. 505 of 2 May 2025.

The decision describes the inspection-access incident as a “refusal of the gambling organiser to conduct an inspection”, translated from Ukrainian. It does not set out a separate finding that the operator breached technical, responsible-gambling or anti-money laundering requirements during an examination. The inspection did not proceed because officials were not admitted, according to the decision.

Atlas reads the action as a signal that inspection access is itself a licence-preservation control.

The decision is an administrative act, not a court judgment. BGG Technologies may challenge it in the administrative court with territorial jurisdiction within six months of the decision being brought to its attention.

Immediate operational consequences

Decision No. 459-R requires PlayCity departments to:

- update the agency’s public licence information on the next working day;
- notify BGG Technologies of the decision within three working days;
- notify Ukrainian banks within five days;
- cancel the operator’s access identifiers, user rights and registrar rights for the Register of Persons with Restricted Access to Gambling Establishments and/or Participation in Gambling, no later than the next working day; and
- publish the decision on PlayCity’s website within five working days.

The next-working-day actions were due on 30 October, based on the 29 October adoption date. The licence termination therefore affects not only the operator’s authority to conduct gambling in the halls, but also its administrative access to the restricted-person register.

The decision follows another PlayCity action involving the same operator. On 22 October, PlayCity terminated BGG Technologies Ukraine’s gaming-machine licences over more than two months of unpaid annual licence fees, with that action taking effect on 23 October. The two decisions identify different grounds: the earlier action concerned unpaid fees, while Decision No. 459-R relies on refusal of inspection.

The timing also comes amid active but not uniform enforcement by the new authority. On 28 October, PlayCity suspended a separate licence-termination proceeding pending a legally effective court decision in case No. 320/28281/26. In BGG’s case, by contrast, PlayCity expressly made the decision effective immediately. The operator’s next legal deadline is six months from notification to bring an administrative challenge.