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Kansspelautoriteit orders €840,000 collection from 3-102-897762 LTDA

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Inspectors found Starzino still let Dutch users log in and gamble after the 3 April deadline, triggering two €420,000 penalty amounts.

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Kansspelautoriteit orders €840,000 collection from 3-102-897762 LTDA
Netherlands · Photo: Gaurav Jain / Unsplash

The Netherlands Gambling Authority (Kansspelautoriteit) said on 9 November 2026 that 3-102-897762 LTDA had forfeited €840,000 in penalty payments for continuing to offer unlicensed online gambling through starzino.com. The collection decision was made on 17 July, after the operator failed to pay the amount.

The collection decision follows a KSA order of 6 March requiring the company to stop allowing people in the Netherlands to participate in remote games of chance without a licence. The order covered starzino.com, all other websites owned or managed by the operator and other channels, including gambling apps.

What the KSA found

The four-week compliance period expired on 3 April 2026. The KSA's inspections on 7 and 14 April found that existing account credentials could still be used to log in to starzino.com and participate in a game of chance. The authority concluded that the breach had not been ended or kept ended.

The original order imposed a penalty of €420,000 for each week or part of a week after the deadline, capped at €840,000. The KSA determined that two €420,000 penalty amounts had been forfeited, giving the total of €840,000. The forfeiture arose automatically under the Dutch General Administrative Law Act once the operator failed to comply, according to the decision.

The underlying breach was of article 1(1)(a) of the Betting and Gaming Act. The KSA had found that users in the Netherlands could create an account, deposit funds and gamble on the site, with no technical measures preventing access from the country.

The operator did not object to the March order. The KSA also said it had found no special circumstances justifying a full or partial waiver of collection. Under article 5:37 of the General Administrative Law Act, the authority therefore decided to recover the €840,000. The decision required payment within six weeks of 17 July.

A supervisory signal on technical blocking

For operators, the decision shows that a nominal Dutch market exclusion is not enough if existing customers can still access gambling services. The required remediation extended beyond the investigated website and included every operator-controlled website, app or other activity that enabled unlicensed participation from the Netherlands.

The KSA's finding concerned access using existing credentials, rather than only whether a new account could be opened. Operators relying on geolocation, account controls or other technical measures should therefore test the full customer journey after a restriction is imposed, including log-in, deposits and play by existing users.

The publication decision says disclosure serves consumer protection, transparency and the preventive effect of enforcement. It also notes that players who knowingly gamble with an unlicensed provider may themselves breach article 1(1)(c) of the Betting and Gaming Act.

This decision sits within a sustained run of KSA action against unlicensed online gambling. On 22 October, the authority fined EOD Code SRL €37.25m and ordered JACO V.I.P. LIMITADA to stop offering unlicensed gambling through Spinstar. In September, it ordered Virtual Connect to stop offering Luckygem gambling and imposed on SkyGrow penalty exposure of up to €914,000.

The €840,000 decision is a collection action, not a new fine. 3-102-897762 LTDA can object within six weeks of the decision being notified, but an objection does not suspend its operation.

Official source: kansspelautoriteit.nl
GamblingEnforcement ActionsEnforcement Sanctions

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